Privacy and cookies

At City Taxi Reykjavík, we are committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website, mobile application, or services.

What personal data do we collect?

We collect personal data that you provide to us voluntarily, such as:

      • Your name and contact information (email address, phone number, etc.)

      • Your location data (to book a taxi)

      • Your payment information (if you make a payment through our website)

    We also collect non-personal data, such as:

        • Your IP address and browser type (to improve our website)

        • Cookies (see our Cookie Policy below)

      How do we use your personal data?

      We use your personal data to:

          • Provide our services to you, including booking and dispatching taxis

          • Communicate with you about your bookings and services

          • Process payments and manage your account

          • Improve our website, mobile application, and services

          • Comply with legal and regulatory requirements

        How do we protect your personal data?

        We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

        Cookies and Cookie Management

        We use cookies on our website to improve your experience and provide you with personalized content. You can read about cookies and configure your cookie preferences through our Cookie Management Platform by clicking on the Fingerprint icon on the bottom left of the screen.

        Your rights

        As a data subject, you have the following rights:

            • The right to access your personal data

            • The right to rectify your personal data

            • The right to erase your personal data

            • The right to restrict processing of your personal data

            • The right to object to processing of your personal data

            • The right to data portability

          If you wish to exercise any of these rights, please contact us using the information we provide below.

          Changes to this Privacy Policy

          We may update this Privacy Policy from time to time. If there’s any notable change that affects your privacy, you might have to review the changes upon entering the website.

          Contact us

          If you have any questions or concerns about this Privacy Policy or our use of your personal data, please contact us at:

          Email: [email protected]

          Phone: +354 422 2222

          We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

          By using our website, mobile application, or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.